Community is Medicine Mental Health Society - Charity Registration Nº 76424 4752 RR0001

About Trusted Charity’s certification:

Trusted Charity Canada is an organization that is focused on ensuring that charitable services are not only effective but also ethical and safe for the people who rely on them. Many individuals turn to nonprofits for health and mental health support, often in their most vulnerable moments. Trusted Charity’s role is to provide assurance to the public that these services are delivered with integrity and transparency, with a focus on the safety and privacy of the people they serve.

Trusted Charity certify organizations that are committed to upholding high standards when it comes to protecting their service users, whether that’s making sure that their services remain entirely free for those in need, ensuring strict confidentiality protocols are in place, or verifying that their providers and volunteers meet rigorous safety and care standards.

While we don’t focus on auditing financials or organizational structure, we prioritize the experience and safety of the service users. For example, we ensure that services are not just accessible but also delivered by trained teams in secure environments. We also verify that any health-related support provided is fully compliant with regulations and best practices.

Our mission is help build trust between the public and the charities that are doing incredible work in your community. By ensuring that service users' rights, well-being, and privacy are protected, we enable charities to focus on what matters most: serving those in need - giving donors, volunteers, and the public confidence that their support is going to a trustworthy, safe, and effective cause.

What makes Community is Medicine stands out:

  • Free and accessible service: we believe that mental health support should be available to everyone, regardless of their financial situation. Our online platform provides free online support to ensure that cost is never a barrier for young people seeking help. Although we are not a counselling service and don’t provide health advice, we’re proud to meet young people exactly where they are and guide them as they navigate challenges.

  • Anonymous and confidential: we understand how important privacy is, especially when it comes to mental health. Our platform ensures that users can access services without revealing their identity. Everything is anonymous, so they can feel safe and comfortable sharing their concerns with our mental health advocates.

  • Privacy protection: we take security seriously. Our website and online platform are secured and we follow strict protocols to protect the privacy of every user. You can trust that the information shared with us will remain safe.

  • No Third-Party sales: unlike many other services, we do not sell or share any personal information with third parties. Your data is yours, and we keep it confidential to maintain your trust and safety.

  • Trained volunteers: our mental health advocates are carefully trained to provide high level of support. They are equipped with the tools and skills necessary to assist young people in a compassionate and non-judgmental way. While we are not a crisis line, our volunteers are trained to recognize and respond to high-risk or crisis situations if they arise.

  • Professional oversight: our service and platform are supervised by mental health professionals to ensure that the service provided is not only supportive but safe at all time. We combine peer support with professional expertise to create a balanced and reliable service.

  • Exclusively for young people: our online platform is designed specifically for young people, providing a safe, understanding, and tailored environment where they can receive support, free from judgment.