Compass: our support service to guide students through challenges with a human-first approach.
Designed in BC in partnership with educators and mental health professionals to prioritize student safety and well-being.
We can’t rely on crisis intervention alone to support student wellbeing. Across schools, we’re seeing crisis needs rise rapidly, while many students struggle to cope long before they ever reach a breaking point. Crisis response is essential—but at what cost if support only arrives once a student is already in distress? Preventative wellbeing support, early guidance, and trusted human connection must be part of the solution. At the same time, we know school budgets are tight and counsellors are already stretched thin. So we have to ask: where does student mental health support go from here—and what do we want it to look like in 5 years or 10 years?
As young people now turn to ChatGPT and other AI companions for support, important questions emerge about safety, accountability, and human connection. We’ve all heard about recent tragic deaths linked to the use of AI for mental health support. Do we want our students learning how to cope, process emotions, and seek help through conversations with machines? What is the long-term impact of replacing human support with automated responses? When it comes to youth wellbeing, the stakes are simply too high to accept shortcuts.
That’s where our solution comes in.
By integrating Compass to your school website or student platform, you give students immediate, private, confidential, and anonymous access to real human support—before challenges escalate into crises. Our conversation-based service meets students where they already are, offering a safe, approachable space to ask questions, seek guidance, and talk through challenges early.
Every conversation is handled by trained mental health volunteer advocates, supported by ongoing supervision at every step. There is no AI, no bots, only thoughtful, human-first support designed to complement your existing school counselling and wellbeing services, not replace them.
Together, we create a trusted and familiar space for students. Your school’s branding, policies, and support pathways are seamlessly integrated, ensuring students remain connected to the services and staff they already know and trust.
Compass Widget Options
Resources + chat support
During our hours of operation, users can chat with one of our volunteers in addition to accessing resource links.
Resources only
This widget connects youth with your resources or trusted local support resources through useful links. No chat option.
What makes our service safe:
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