Human Widget : Human-First Live Chat built for non-profits and community teams

The only embeddable chat widget with zero AI. Designed for non-profits, support lines, and growing organizations that put privacy, safety, and real human care first.

At Community is Medicine, we support young people every day, and trust is at the heart of everything we do. We needed a private, secure chat tool that felt simple and human—without AI bots that can feel cold or overwhelming. We couldn’t find one.

So we co-created Human Widget to solve our own operational needs. It is tailored specifically for non-profits and community-driven organizations that prioritize genuine human connection and data safety.

We’ve also recently introduced Community Rooms, which allow us to provide peer support in moderated chats. Everyone loves it!

Thomas L

Director, Community is Medicine

Explore Human Widget - Get 20% Non-Profit Discount
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Safety & Compliance

  • GDPR Compliant Safe data handling with zero AI training on visitor messages.
  • Two-Factor Auth (MFA) Extra account security across all team members and agents.
  • Confidential & Private Data Protected chat records that stay strictly within your dashboard, never sold or shared with third parties.
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Operational Control

  • Queue Management Organize visitor flow safely when your team or volunteers are busy.
  • Supervisor Live Takeover Supervisors can monitor activity and take over or transfer chats instantly.
  • Multi-Agent Dashboard Manage multiple concurrent chats with internal team messaging during shifts.
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Community Engagement

  • Community Rooms Host private or public moderated chat spaces (up to 100 concurrent users).
  • Offline Email Fallback Messages route straight to your inbox so no inquiry is ever lost.
  • FAQ & Helper Tools Display resource links, announcements, and FAQs 24/7.

Unlimited chats, transparent pricing

  • BASIC ($15/mo): Unlimited chats, custom branding, email routing, 90-day history. Great for single-agent setups.

  • TEAM ($45/mo): Up to 2 active agents, FAQ tools, pre-chat rules, 1 Community Room (50 users), 1-year history.

  • ENTERPRISE ($185/mo): Multi-agent & supervisor roles, queue management, live chat takeover/transfers, multi-view (4 chats at once), Zapier/CRM integrations, 3 Community Rooms (100 users).

  • Non-Profit Special: Extra 20% Discount across all plans for registered non-profits.

Try Human Widget free for 14 days. No credit card required.